Privacy Policy
At Field Life Pets Division, we respect the privacy of every keeper who enters our web. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or communicate with us.
Information We Collect
When you interact with Field Life Pets Division, we may collect the following types of information:
Personal Information
Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment providers)
This information helps us improve our website, fulfill orders, and provide better service to our customers.
How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Provide customer support
Send order confirmations and shipping updates
Share updates about new arrivals, product drops, and promotions
Improve our website and services
From time to time, we may send marketing communications including email or SMS updates about new animals, supplies, and offers from Field Life Pets Division. You can opt out at any time.
SMS & Email Communications
By providing your phone number or email address, you may receive updates regarding:
Orders and shipping notifications
Promotions and special offers
New species availability or clutch drops
You may unsubscribe from marketing communications at any time by following the instructions in the message or contacting us directly.
Sharing Your Information
We do not sell, trade, or rent your personal information.
Your information may only be shared with trusted third parties necessary to operate our business, such as:
Payment processors
Shipping carriers
Website hosting providers
Marketing platforms
These services are required to keep your information secure and use it only for the services they provide.
Data Security
Field Life Pets Division takes reasonable precautions to protect your personal information. We use secure technologies and trusted service providers to ensure your information is handled safely.
However, no online system can guarantee absolute security.
Cookies
Our website may use cookies to:
Improve website performance
Understand how visitors interact with our site
Provide a better user experience
You may disable cookies through your browser settings if you prefer.
Your Privacy Rights
You have the right to:
Request access to your personal data
Request corrections to your information
Request deletion of your information
Opt out of marketing communications
To make a request, contact us using the information below.
Changes to This Privacy Policy
Field Life Pets Division may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Field Life Pets Division
Email: contact@fieldlifepets.com
Website: www.fieldlifepets.com